Privacy Policy

1. Who we are

Nectrium is the trading name of [LEGAL BUSINESS NAME], a business based in Ireland.

For the purposes of applicable data-protection law, including the GDPR, [LEGAL BUSINESS NAME] is the data controller responsible for personal data processed through this website.

Contact: nectrium@gmail.com

2. Information we collect

Depending on how you interact with us, we may collect:

• Your name
• Business name
• Email address
• Website address
• The services or support you are interested in
• Information you provide about your business
• Any other information you choose to include in a consultation request or correspondence

We may also collect limited technical information automatically when you use the website, such as the information your browser sends when it requests a page.

3. How we use your information

We may use personal information to:

• Respond to enquiries and consultation requests
• Understand your business and prepare for a consultation
• Assess how Nectrium's services may be relevant to your needs
• Provide, administer and improve our services
• Communicate with you about services you request
• Maintain business, financial and legal records
• Maintain website and system security
• Improve the website where permitted by law
• Send direct marketing where we have a lawful basis to do so

When someone submits the consultation form, information may be reviewed before the consultation so that Nectrium can better understand the business and prepare for the conversation.

4. Legal bases for processing

Depending on the circumstances, processing may rely on:

• Taking steps at your request before entering into a contract
• Performance of a contract
• Legal obligation
• Legitimate interests
• Consent, where required

5. Sharing information

Personal information may be shared with trusted service providers where necessary to operate the website and business, such as hosting, form handling, email, IT and security providers, and professional advisers.

6. International transfers

Where a service provider processes personal data outside the European Economic Area, appropriate safeguards will be used where required by applicable law.

7. Data retention

Personal data is only retained for as long as reasonably necessary for the purpose for which it was collected or as required by law.

Consultation and business-enquiry information may generally be retained for up to 12 months after the last meaningful interaction unless there is an ongoing business relationship or another legitimate reason to retain it.

Client and financial records may be retained for longer where required by legal or accounting obligations.

8. Cookies and similar technologies

This website does not currently use non-essential cookies, such as analytics or advertising cookies. If this changes, we will update this policy and ask for your consent where required.

9. Your rights

Under the GDPR, you may have the right to:

• Access the personal data we hold about you
• Have inaccurate data rectified
• Have your data erased
• Restrict how your data is processed
• Object to processing
• Data portability, where applicable
• Withdraw consent at any time, where processing relies on consent

To exercise any of these rights, email nectrium@gmail.com.

10. Direct marketing

We will only send electronic marketing where permitted by applicable data-protection and ePrivacy law. You can opt out at any time by using the unsubscribe option in a message or by emailing us.

11. Security

We use reasonable technical and organisational measures to protect personal data. However, no internet transmission or storage system can be guaranteed to be completely secure.

12. Complaints

If you have a concern about how your data is handled, please contact us first. You may also lodge a complaint with the Irish Data Protection Commission at dataprotection.ie.

13. Changes to this policy

We may update this policy from time to time. The latest version will always appear on this page.

14. Contact

Nectrium
[LEGAL BUSINESS NAME]
Ireland
nectrium@gmail.com